Anonymous

The list never change and a waste of money with poor customer sevice

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The person that answer the phone is very rude. I asked for a new list, and she told me to send an email asking for a new list, and I politely did. She decided to be very unprofessional in the email, stating there is no need to ask them as the new list is automatically generated which is not true and that I could use only the original email for them to send the list I had to email her back letting her know my email has always been the same since the beginning and there is no need to contact me unless It's to email the list. I still have not received another list.
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User's recommendation: Don’t waist your time or money

Robin H Gfh

Purchased a membership fee of 2394.00 with the promise of future income in utilizing my time share with RCI.

I have repeatedly tried to reach this company in regards to my initial agreement and contract to no avail in fact all phone contacts, I was provided with are no longer in service. My contract was written with Heather Poole stating Elite Expo Rentals is committed to providing clients with the most advanced and aggressive vacation property advertising services available. DO NOT BELIEVE anything this company claims!!! I have yet to reach anyone since purchase date. preaches It is
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Loss:
$2394
Cons:
  • No return calls or record of business

Preferred solution: Full refund

User's recommendation: Stay as Far Away from this Company as Possible! Do not Agree to Anything They May Tell You!!!

Andre J Ouy
map-marker Chicago, Illinois

NONE COMPLIANT

moved in August 2020, haven't been able to take a shower/bath due to the plumbing situation. Was told yard, front hall, back steps would be done, still NOT looks like a dirty pissy project bldg. hall. Not winterized too cold, no light on the front OR back. THEY LIE LIE LIE!!!
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Preferred solution: MOVE

Anonymous

This company is a scam and is just wasting your time.

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They're a scam. They gave me a wrong number for the landlord I was trying to rent from and they have been posting the same house that I been wanting to get every week for the past 2 years. If it is being posted every week for 2 years and hasn't been rented yet, that's got to be a scam.
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Preferred solution: Don't use elite rentals

User's recommendation: Don't use Elite Realty

Anonymous

Poor Service and a RIP off

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Do not pay for this!! All of the negative reviews are right, they are very rude and they do not send updates as promised, so I called the Saraland Alabama office and the lady told me that I had to request an update!! Excuse me but I thought that's why I paid for the service so updates would come automatically everday, so apparently you have to email customer service and request the service that you already paid for and buy the way I still didn't get it!! So do not buy this service it's a complete RIP off!!! I wouldn't have given any stars but this site will not proceed without at least one on each line item.
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Loss:
$29

User's recommendation: No not to worse enemies!!!

Anonymous

Slummy Property Management Company

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Throw the whole company and staff away. Don’t look their way! Want the rent on time but don’t wanna put in the work! Will never rent from the slum bums again.
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Reason of review:
Bad quality
Tracey N Byi
map-marker Brisbane, Queensland

Terrible

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Nothing followed up , no correspondence back too tenant, nothing fixed , never known anything like it and I’ve rented all my life .
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Anonymous
map-marker Mobile, Alabama

Very rude!

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I contacted elite rentals today in regards to a home that they posed on Craigslist. The representative was VVEERRRYYY RUDE! As I was speaking to her she had the nastiest attitude as if she didn’t want to be at work that day. I paused and told her that she is very rude and if she’s the point of contact I DO NOT want to do business with the company.
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Anonymous

Rude customer service

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Email to ask a question never get a response and any time I’ve called I’ve been spoken to rudely and hung up on without a thank you;goodbye or while I’m speaking.
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Anonymous
map-marker Mobile, Alabama

Elite Rentals is a SCAM,WILL RIP YOU OFF

I paid Elite rentals and all they gave me was word document of rentals,that were all mixed up and had already been rented.When I called back they would not return my calls and they say they are local but they do not give do not give address of where they are located.They are not with the bbb and are a scam.BUYER BEWARE

Use a company that is legit.The listings they gave me were old and none of the landlords had ever heard of them.They are a phony company and are trying to rip off as many people as possible.

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Loss:
$39
45 comments
Christinamarie Rtl

I agree same here terrible

Guest

I did find them an i filed a complaint with BBB thats what you should do I lost money as well ..Good Luck

Guest
reply icon Replying to comment of Guest-1089746

I'm glad I read reviews.

Guest

you said that right i lost 425.00 from no call backs nothing

Guest

Not sure which Elite Rentals you are discussing. If the Elite Rentals in ST Petersburg Russia, they are the top company in the city and have been there for 16 years. Very professional and proactive.

Guest

OMG I had the same problem except I Figured it was a scam when he said he would set up an account for me through the internet and I would become a member to there business and receive all their rental property listing right away. I asked what is the physical address and he would not give it to me.

I asked for the Company name he said elite rentals I hung up on the man and looked him up on the internet and found this review. YES BUYERS BEWARE THIS IS A BIG SCAM!!!!

Guest

Wish I would have read this before I purchased. What a joke

Guest

I'm starting to think this is a scam !!! I paid 60$$$ then for last week or two the one n only guy I talk to SAys their internet has been down and some *** I've called over 30 times in less thenn a week n no answer

Two emails and I found house I liked called him he said let me contact owner and I'll get back to you that was three days agooooo

Guest

My search criteria: single story home, $1440/month or less. My custom Elite Rental Search: 4 results; 1 apartment which we are moving out of an apartment because of a second child entering our family, 1 house listed $150 above the same house listed on Zillow and Trulia, and 2 other homes at $1575.

I was supposed to meet 'Al' today to view homes from my 'custom search' and he hasn't returned my calls despite claiming his business hours are open even at the time of this comment.

They are fake. I immediately disputed the $60 with my bank.

Guest
reply icon Replying to comment of Guest-879939

They give u $$$$ back???

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Anonymous
map-marker Upper Darby, Pennsylvania

Waste of time and money

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As a tenant, this was the most exhausting process I ever had to go through. I understand you're supposed to screen your tenants, but they take it to whole other level. The application costs a NON-REFUNDABLE fee of $100. After giving them my security deposit and first month's rent, along with social security card, proof of income, and proof of renter's insurance, they said they could not accept the renter's insurance because the mailing address is my current address and not the insured address. The insured address should be the only thing that matters. At this point I was about to give up, but they said my first month's rent and security deposit is non-refundable as well. FOR ALL FUTURE TENANTS, IF YOU'RE LOOKING TO RENT A PROPERTY, AVOID THESE PEOPLE. FIND A LANDLORD THAT DOES NOT USE ELITE RENTALS AS A PROPERTY MANAGER. I swear the person who I worked with had some type of mental handicap which is fine but when it comes with working with people's money and personal information it's not! WORST COMPANY EVER
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Reason of review:
Poor customer service

Preferred solution: Price reduction

Anonymous
map-marker Wilmer, Alabama

Elite Rentals Property Listing Review

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I have reported this "company" to the BBB. DO NOT give these people your money, it is a SCAM. When asked for their address, they will not give it, though they are a local company. All the listings are is a Word document composed of old listings that is NEVER updated and that they find through Craigslist. Waste of time and money.
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Anonymous
map-marker Mobile, Alabama

Be Very Careful

I have rental units in West Mobile. Somehow they stole my information, am assuming from Craigslist, because that is where I list vacancies. They are also using information that is not true. I get 20 calls a day from people with false information. One thing wrong is that they say we take section 8, and we don't. It waste's people time, I ve had people come out do an application, ect... Then to find out they don't take section 8. I don't know if the company is a scam or a thief, but please be careful
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Reason of review:
Not as described/ advertised
2 comments
Guest

Hello im looking for a 3 bedroom in mobile please email me if you have something ashjones3535@***.com

Guest

I'm interested in finding a new home..I don't have section 8. Let me know what you have available..

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Real Estate Expert Talks

What Do Property Management Companies Do @ Interview with Property Management Expert

Nov 27, 2020

Colby Hager, a a real estate investor and home remodeling expert, talks about property management companies, what they are, and how to choose the right property management company.

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Colby Hager
Colby Hager

Colby Hager is an experienced real estate investor with Capstone Homebuyers. He has years of experience in renovating houses, home remodeling, and property management.

Anonymous
map-marker Lewisville, Texas

Elite Rentals Customer Care Review from Lewisville, Texas

Horrible customer service. I called for information on a house that was on craigslist, she then begin asking me questions about where i want to live, without answering my questions. I told her she's not answering the questions concerning the property I was interested in. She then rudely stated i didnt ask her anything concerning the house. She stated we asked all the questions. What the *** happened to customer service etiquette??
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Reason of review:
Poor customer service
1 comment
Guest

Lol I know they always do that *** I just curse them out bc they are a bunch a scanners they did this to me 2 years ago. I called like 2 mins before this post about a house on craiglist than she stated well we're working with over 800 house blah blah blah and sign up on our website.

I told her I wanted the house I seen than she said that's not avaliable yet and u might don't like it. I than said well tell me what u have available now she replied I'm not going down the list just sign up on our website lol *** scanners

Anonymous
map-marker Garner, North Carolina

Elite Rentals Apartment Review

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La atencion de la oficina es muy buena ,los apartamentos muy mal estado no les recomiendo estos apartamentos por el precio consiguen mejor
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Reason of review:
Pricing issue
Anonymous
map-marker Mandeville, Louisiana

Elite Real Estate Rental Review

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SCAM! 12/20/15 they advertised on Craigslist YESTERDAY three properties in my zip code. after I paid to get the contact information and locations, I was told they were already taken! Busy! Rentals in this area do not go quickly at all! What a waste of money!
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Reason of review:
Not as described/ advertised

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